We Design Experiences

And Innovation Strategies

We believe innovation happens at the intersection of brand, customer and employee experiences.
 

Using our proven design model, we help you build products, services and
a culture that your customers and employees love.

The Thinking Hats Model

TM

Pick your service  

SERVICE DESIGN
CUSTOMER EXPERIENCE DESIGN
CUSTOMER JOURNEY MAPPING
CUSTOMER INSIGHTS
OPPORTUNITY
AREAS
MAPPING
STAKEHOLDER MAPPING
DESIGN
SPRINTS
DIGITAL
DESIGN
USER
EXPERIENCE &INTERFACE
DESIGN (UX/UI)
INNOVATION
STRATEGY
PLANNING
SESSION
IDEATION
WORKSHOPS
EMPLOYEE
EXPERIENCE
DESIGN
EMPLOYEE
JOURNEY
MAPPING
SKILL
DEVELOPMENT
WORKSHOPS
TEAM
COMMUNICATION
TEAM
COLLABORATION
BRAND
STRATEGY
BRAND
COMMUNICATION
VISUAL
IDENTITY
SYSTEM
BRAND
REPUTATION &
MANAGEMENT
1-hour
Complimentary
consultation
Workshops
and
Design Sprints
Monthly 
Consulting

We consult and host workshops virtually using remote tools such as Zoom, Microsoft Teams, Miro, Google Sheets, etc. 

Copyright 2020 

Email: hello@thethinkinghats.com  I  New York City

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