Designing Human-centered Organizations

We inspire teams, leaders and organizations to embrace human-centered transformation to grow sustainably with purpose. We do this by focusing on three core areas.


Strong leaders drive transformations in organizations. We help leaders develop the mindset and tools, and mobilize teams around key priorities while creating transparency, collaboration and engagement across the organization.


An organization’s value is defined by how customers and other stakeholders experience it. We help clients create products, services, experiences and communication that drive customer loyalty and create sustainable brand value and impact.


We help organizations create collaborative and inclusive cultures that increase innovation and improve the bottom line by designing better experiences where employees feel valued and empowered. This includes adapting team roles, processes, and inculcating diverse perspectives, thus aligning leaders and teams around shared missions and business impact.

In today’s uncertain world, how work gets done has to be reimagined. This includes weaving equality and inclusivity into the organization’s fabric because diversity helps increase innovation, reconsider entrenched ways of thinking, and improve financial performance.*

*McKinsey& Co. Understanding organizational barriers to a more inclusive workplace, June 2020

Read about how we help
small businesses and startups reopen during COVID-19 

Read about how we help enterprises reimagine how work gets done in the new normal 

Work With Us

Design Sprints
Program Design and Implementation

What Our Clients Say

D. Lalwani


Beauty Button

The Thinking Hats is highly responsive and incredible when it comes to evaluating and planning for every piece of our business - from big picture to critical details. They have the ability to combine exceptional strategic thinking with creative ideas and high quality execution.

C. Ferguson

Senior Consultant,


Excellent leadership program. Highly recommended! It has already benefited my career. Helped me to define my goals, achieve them and become a better influencer.

J. Tan


Shine Foundation

We thoroughly enjoyed working with Priya and Payal. They engaged Shine in a comprehensive communication strategy session and helped us move forward on several key initiatives. We would welcome the opportunity to work with them again!


Copyright 2020 

Email:  I  New York City

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram