We inspire companies to think better,

do better,

be better. 

We’re an innovation consultancy that empowers companies to ideate, collaborate and execute quickly and efficiently so they can grow profitably and sustainably.  

In today’s Volatile, Uncertain, Complex and Ambiguous (VUCA) world, businesses cannot afford to sit still. Customer expectations are changing, competitors are catching up and threatening to take away not only your market share but also your best talent. To stay ahead, continuous innovation is key.



We believe innovation happens at the intersection of brand, customer and employee experience. That’s why we’ve created The Thinking Hats Innovation Model   rooted in evidence-based research and methods of design, behavioral sciences, and communication.



The Thinking Hats Innovation Model    is supported by three pillars:


Brand Experience

When companies create powerful brand stories they connect better with customers
and attract the best talent. 

Capabilities include: Strategy and communication I Reputation and management I 

Visual identity system I Packaging I Digital design 

Customer Relationship

When brands engage customers through innovative service experiences, they drive loyalty
and profitability.


Capabilities include: Audience Insights I Customer Experience Design I Service Design

Employee Engagement

When teams are empowered and aligned with the company’s mission, it transforms how they work to outperform business goals.


Capabilities include: Vision and goal alignment I Customized leadership development I

Creative collaboration I Team communication I High-performance teams

Let's innovate together

Copyright 2020 

Email: hello@thethinkinghats.com  I  New York City